Returns RMA

You must return your items to the address below within 7 days from the day you received your package. Please login to your customer account and fill out an RMA. Sorella Boutique only allows store credit or an even exchange both online and in store ONLY if the items are returned in their individual packaging. Please note that all online returns must be processed online and not at our Los Angeles location. For in store returns all tags must be attached and the original receipt AND form of payment must be present to complete the return.

712 N. Orange Grove Ave.


  • Original shipping charges are non-refundable.
  • Online Store Credit:
  • Online Store Credit can only be used online at our website,
  • Any purchase amounts that exceed the value of the Online Store Credit will require an additional method of payment for the remaining balance due.
  • Online Store credit never expires.
  • Online Store credit is provided in U.S. Dollars.
  • For more information about Online Store Credit, please¬†contact
  • Gift cards, e-gift certificates, cosmetics, jewelry, and final sale merchandise may not be returned for a refund, credit, or exchange; unless received damaged, defective, or the wrong item(s) shipped.

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